Called asking about a dinan file for my 1997 m3, The person answering the phone was rude and didn’t want to sell me the stage 2 dinan since I was going to do the install myself. Do not go to this shop they will recommend services that will cost more than you expected. They don’t care about service they just care about the money they can make of each customer. I told the person I was going to do the install and he straight forward told me “we can’t help you”. The quality they claim to have went out the window. Do not go to this shop, with the prices and labor fees they will charge it’s better to go to the dealer. I supported this company during all bimmerfest events and really spoke highly of them until today. The disrespect I got for just asking a question was enough for me to never never to recommend this shop. Please do yourself a favor and get quotes prior to going in for services. They have a good way with words and will force services that you didn’t need.
We are certainly sorry we didn't meet your expectation. Per Dinan the tune you asked for is available only as a download thru the approved dealer network and not sold openly as a part you are able to install yourself. This insures Dinan that their product has been installed properly. This is not an attempt to "lure" you in. Since you have never visited our shop, please don't cast accusation that you can't substantiate.
- Bavarian Workshop