I am a newt o Bavarian. They just took over the local repair shop that I used to go to on occasion. When I needed to re-program my 325i to exclude a key that someone had stolen, the dealers said it couldn't be done on my model or would cost quite a bit. Marc at Bavarian said he could do it easily for $100 but I needed ID that matched to the registration. That was 4 months ago and he took care of the key and some other issues that needed to be done. I just dropped in about some electrical issues unannounced and Marc remembered my name and car from my two repair jobs several months ago. Great personal service.